Contact

Membership questions, product inquiries, or just want to say hello — our team is happy to help.

General support

Order issues, account help, or anything else. We typically respond within one business day.

support@primal500.com

Concierge

For members and prospective members — questions about cuts, sourcing, recommendations.

concierge@updates.primal500.com

Not a member yet?

Membership is by application. Limited to exactly 500 families.

Apply for Membership